Privacy Policy

Introduction

We, at Expo CI Doctor, are dedicated to serving our customers and contacts to the best of our abilities. Part of our commitment involves the responsible management of personal information collected through our website expocidoctor.dev, and any related interactions. Our primary goals in processing this information include:

• Enhancing the user experience on our platform by understanding customer needs and preferences.
• Providing timely support and responding to inquiries or service requests.
• Improving our products and services to meet the evolving demands of our users.
• Conducting necessary business operations, such as billing and account management.

We do not have a designated Data Protection Officer (DPO) but remain fully committed to addressing your privacy concerns. Should you have any questions or require further information, please contact us at [email protected] or +380 664732991.

Scope and Application

Our privacy policy is designed to protect the personal information of all our stakeholders, including website visitors, registered users, and customers. Whether you are just browsing our website, using our services as a registered user, or engaging with us as a valued customer, we ensure that your personal data is processed with the highest standards of privacy and security.

Data Storage and Protection

Personal information is stored in secure servers. For services that require international data transfer, we ensure that such transfers comply with all applicable laws and maintain data protection standards equivalent to those in our primary location.

Data protection measures:

• Encryption: We employ robust encryption technologies to protect data during transfer and at rest.
• Access control: Access to personal information is strictly limited to authorized personnel with a legitimate business need.
• Security audits: Regular security audits are conducted to identify and remediate potential vulnerabilities.

Data Sharing and Disclosure

We are committed to safeguarding your personal information. We may share your information with third-party service providers who perform services on our behalf. Such parties are contractually obliged to keep your information confidential, and are prohibited from using it for any other purpose.

Your Rights

In accordance with the GDPR and other applicable data protection laws, you have the following rights:

• Right of access (Art. 15 GDPR): Request access to the personal information we hold about you.
• Right to rectification (Art. 16 GDPR): Request correction of inaccurate or incomplete data.
• Right to erasure (Art. 17 GDPR): Request deletion of your personal information when it is no longer necessary.
• Right to restriction (Art. 18 GDPR): Request restriction of processing under certain conditions.
• Right to data portability (Art. 20 GDPR): Receive your data in a structured, machine-readable format.
• Right to object (Art. 21 GDPR): Object to processing of your personal information, including for direct marketing.
• Right to withdraw consent (Art. 7(3) GDPR): Withdraw consent at any time without affecting prior lawful processing.
• Right to lodge a complaint (Art. 77 GDPR): Lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at [email protected] or +380 664732991.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to ensure the smooth operation of our platform, enhance your experience, and provide insights that help us improve.

• Essential cookies: Necessary for authentication and security. Do not require consent.
• Performance and analytics cookies: Collect information about how visitors use our website.
• Functional cookies: Enable enhanced functionality and personalization.
• Advertising cookies: Used to deliver relevant advertising and measure campaign effectiveness.

On your first visit, a cookie consent banner will allow you to accept all cookies, reject non-essential cookies, or customize your preferences.

International Data Transfers

We may transfer your personal information to locations outside of your country of residence. Any such transfers are conducted with care and in compliance with applicable data protection regulations, including the GDPR.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under this age without verifiable parental consent. If we become aware of such collection, we will take prompt steps to delete the information. To report a concern, contact us at [email protected].

Compliance with United States Privacy Laws

For residents of the United States, the following additional provisions apply under the California Consumer Privacy Act (CCPA) and similar laws:

• Right to Know: Request disclosure of what personal information we have collected, used, shared, or sold.
• Right to Delete: Request deletion of personal information we have collected.
• Right to Correct: Request correction of inaccurate information.
• Right to Limit: Request that we limit use of your sensitive personal information.
• Right to Opt-Out: Expo CI Doctor does not sell or share personal information.
• Right to Non-Discrimination: You cannot be discriminated against for exercising your rights.

To appeal a decision regarding your request, contact us within 60 days at [email protected] or +380 664732991.

Policy Updates and Changes

We may update this privacy policy from time to time to reflect changes in legal requirements, industry standards, or our business operations. Significant changes will be communicated via email or website notifications. Your continued use of our services after any changes signifies your acceptance of the updated terms.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +380 664732991